These Terms & Conditions govern your use of the Ma Chérie Nights website and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree, please do not use this website.

You agree to use this website for lawful purposes only. You must not:

• Use the website in any way that may cause damage or disruption
• Attempt to gain unauthorised access to our systems
• Transmit any harmful code or viruses

We reserve the right to restrict or terminate access at our discretion.

We make every effort to ensure product descriptions, imagery, and details are accurate. However:

• Colours may vary slightly due to screen displays
• Product availability may change without notice
• We reserve the right to update or discontinue products at any time.

• All prices are listed in AUD and are subject to change without notice.
• Payment must be made in full at checkout. Once an order is placed, it cannot be cancelled or modified.

All orders are dispatched from Sydney, Australia.

Please allow 1–4 business days for dispatch. Estimated delivery times are:

• Standard Shipping: 3–5 business days
• Express Shipping: 1–2 business days

Shipping costs are calculated at checkout. All orders include tracking details.

Once an order has been dispatched, Ma Chérie Nights is not responsible for loss, theft, or damage during transit.

Please ensure your shipping details are correct at checkout. We are not liable for orders delivered to incorrect addresses provided by the customer.

We accept returns and exchanges under the following conditions:

• Requests must be made within 14 days of delivery
• Items must be unworn, unwashed, and in original condition with all packaging

We offer:

• Store credit
• Exchanges (subject to availability)
  

Return shipping costs are the responsibility of the customer. Original shipping costs are non-refundable.

If you receive a faulty, damaged, or incorrect item, please contact us within 14 days of delivery with supporting evidence (images or video).

If approved, we will offer:

• A replacement
• Store credit
• A refund

In accordance with Australian Consumer Law.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

All content on this website, including images, branding, text, and design, is the property of Ma Chérie Nights and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

Promotions and discount codes:

• Cannot be used in conjunction with other offers
• Cannot be applied to previous purchases
• May exclude certain items
• May be withdrawn at any time

Gift cards:

• Are non-refundable
• Cannot be exchanged for cash

This website is provided on an “as is” and “as available” basis.

We do not guarantee that the website will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, Ma Chérie Nights is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.

Your personal information is handled in accordance with our Privacy Policy.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

These Terms are governed by the laws of New South Wales, Australia.

For any questions or support, please contact:

info@macherienights.com

We aim to respond within 24 hours.